Refund Policy

Last updated: April 2026

1. General Policy

BriefCast charges £1.50 per podcast generation. Because podcast generation involves significant API costs that are incurred immediately upon processing, refunds are handled on a case-by-case basis.

2. When We Will Refund

• Generation failure — if the podcast fails to generate due to a technical error on our end and you receive no output.
• Duplicate charge — if you are charged more than once for the same podcast.

3. When Refunds Are Not Available

• You are dissatisfied with the AI-generated content (as noted in our Terms, AI output may contain inaccuracies).
• The podcast was successfully generated and delivered.

4. How to Request a Refund

Email us at parkermoss@gmail.com with your payment details and a description of the issue. We aim to respond within 3 business days.

5. Refund Method

Approved refunds will be returned to the original payment method via Stripe within 5–10 business days.